運送政策
We want every Enspri Skin Care order to arrive safely and as smoothly as possible.
Please review the information below for details about shipping destinations, processing times, delivery tracking, and order concerns.
Shipping Within the United States
Enspri Skin Care currently ships to addresses within the United States. At this time, we do not offer international shipping.
Free standard shipping is available on eligible orders of $75 or more shipped within the continental United States.
Orders shipping to Alaska or Hawaii are not eligible for free shipping and may be subject to additional shipping charges. Applicable shipping costs will be displayed at checkout.
Order Processing
Orders are generally processed within 2–3 business days after they are placed.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Processing times may be longer during holidays, promotional events, severe weather, or periods of unusually high order volume.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping-confirmation email containing tracking information when available.
Please allow time for the shipping carrier to update tracking information after the package has been accepted.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order. If you notice an error, contact us as soon as possible at info@enspriskincare.com .
We will make reasonable efforts to update an address before shipment, but address changes cannot be guaranteed once an order has entered processing or has shipped.
Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.
Shipping Delays
Delivery estimates are provided by the shipping carrier and are not guaranteed.
Enspri Skin Care is not responsible for delays caused by shipping carriers, weather, natural disasters, service interruptions, incorrect addresses, or other circumstances outside our reasonable control.
We are happy to assist with available tracking information and help customers contact the shipping carrier when appropriate.
Packages Marked Delivered
If tracking shows that your package was delivered but you cannot locate it, please:
- Check around the delivery area, including side doors, porches, mailrooms, and parcel lockers.
- Ask household members, neighbors, building staff, or property management whether they accepted the package.
- Contact the shipping carrier for additional delivery information.
Please also email info@enspriskincare.com so our Customer Care Team can review the available shipping information and assist where possible.
Damaged, Defective, or Incorrect Items
If an order purchased directly from www.enspriskincare.com arrives damaged or defective, or contains an incorrect item, please contact us within 48 hours of delivery.
For complete instructions, please review our Return Policy .
Purchases From Other Sellers
This Shipping Policy applies only to orders placed directly through www.enspriskincare.com .
- Products purchased from an authorized spa or distributor are subject to that seller’s shipping, return, and customer-service policies.
- Products purchased through Amazon must have all shipping inquiries, delivery issues, returns, and claims handled through Amazon and the seller from whom the product was purchased.
- Enspri Skin Care cannot process shipping claims, refunds, or returns for products purchased from unauthorized third-party sellers.
Questions?
For questions about an Enspri Skin Care order, please contact our Customer Care Team.
Email: info@enspriskincare.com
We are happy to help.