Proudly made in the USA

Clinical grade results

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Refund policy

Return & Refund Policy

At Enspri Skin Care, we want you to love your skin. We offer a 30-Day Money Back Guarantee on all products purchased through www.enspriskincare.com.

Damaged or Defective Items 

If your product arrives damaged, defective, or if you received the incorrect item, we will make it right immediately. 

  • Resolution: We will provide a 100% refund or send a free replacement at no additional cost to you.

  • Action Required: Please email info@enspriskincare.com within 48 hours of delivery with your order number and a photo of the damaged item.

30-Day Money Back Guarantee

If you are not satisfied with your purchase for any other reason, you may request a return within 30 days of receiving your order.

  • Return Processing Fee: For all standard returns, a flat fee of $14.00 will be deducted from your refund amount to cover return shipping and processing.

  • Prepaid Labels: Upon approval, we will email you a prepaid shipping label. Simply print it, attach it to your package, and drop it off at the designated carrier.

Exclusions & Authorized Channels

To ensure product integrity and safety, our return policy applies only to purchases made on our official website.

  • Authorized Distributors/Spas: Claims for products purchased at a spa or through an authorized distributor must be handled by that specific location.

  • Amazon Purchases: Returns for products bought on Amazon must be initiated through the Amazon "Your Orders" page.

  • Unauthorized Sources: Enspri is not responsible for products obtained from unauthorized third-party resellers.

Refund Timeline

Once we receive and inspect your return, your refund (minus the $14.00 fee, where applicable) will be issued to your original payment method. Please allow 5–7 business days for the credit to appear on your bank statement.